What we do
What we do
Browse through these success stories to find out how we have helped our clients to address their leadership challenges. As Future Leaders International is committed to confidentiality, we are unable to disclose our client identity explicitly in these success stories.
Privacy Policy
Future Leaders International (FLI) is committed to respecting and protecting the privacy of our Site visitors. This Policy sets out how we handle data, including how we collect, store and use personal data, information on transfers to third parties, as well as your rights as a data subject.
Personal data we may collect
Simply visiting FLI’s websites does not require you to submit personal data. However, if you ask us for information or otherwise express an interest in our services, the personal data we collect depends on the purposes for which we require the personal data and what you have chosen to provide. This may include your name, address, contact information (e.g. telephone number and email address), photograph, video image and any other information that may identify you or is personal to you.
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Our Site may also contain or involve certain technologies that automate the collection of data (including personal data) such as cookies. If you do not wish to have your data collected through such technologies you may disable the operation of these technologies on your devices (where possible), or you may refrain from using our websites and applications. For further information about how to do so, please refer to our Cookies Policy.
How we collect personal data
We collect personal data relevant to our relationship with you. We may collect your personal data directly or indirectly through various channels, including when:
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You use our services or enter into transactions with us (or express interest in doing so);
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You visit or download from our Site;
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You transact with us, contact us or request that we contact you through various communication channels, for example, through social media platforms, messenger platforms, face-to-face meetings, telephone calls, emails, fax and letters;
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You participate in events and programs organized by us;
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We seek information about you and receive your personal data in connection with your relationship with us, for example, if you are a client, or an associate consultant with us;
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You submit your personal data to us for any other reasons.
How we use personal data
FLI generally uses the personal data collected for purposes connected or relevant to our business, including when:
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We process your transactions with us, or to provide services to you;
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We render services to you and our clients – we do this to fulfil our contractual relationships with you and our client and where we have a legitimate, beneficial interest in using personal data to conduct our business;
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We respond to your inquiries, to verify your information, or to share information with you;
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We fulfil our business purposes such as internal communication, determining effectiveness of our promotional activities, financial transactions, compliance with laws and regulations, etc.;
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We manage your relationship with us;
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We send you information or marketing materials such as informational e-mails, articles, information about our services, etc.;
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We have informed you of any other purposes when your personal data is collected.
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We may also collect, use, disclose and process your personal data for other purposes, without your knowledge or consent, where this is required or permitted by law. When using your personal data to contact you for the above purposes, we may contact you via email, e-mail, SMS, telephone, or any other means. If you do not wish to receive any communication or information from us, you may contact us to do so (see below for contact details).
Sharing of personal data with third parties
How your personal data is disclosed will depend upon the situation. We use your personal data to provide services for you and our clients. We may also share your personal data with third parties who provide support for our services or business operation. All such recipients will only have access to your personal data as required by them to perform their functions and are not permitted to use such personal data for any other purposes. These recipients will be subjected to contractual confidentiality obligations.
Your rights
Under applicable data protection laws, you have the following rights:
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Access: You are entitled to request confirmation whether we process any of your personal data and if we are, you can request for access or a copy of such data.
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Correction: If you can demonstrate that personal data we hold about you is not correct, you can ask that this information is updated or otherwise corrected.
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Withdrawal of consent: In certain circumstances you have the right to have your personal data deleted. You may make such a request at any time and FLI will evaluate whether your request should be granted.
If you wish to exercise your rights, you may contact us to do so (see below for contact details). We may require that you submit certain forms or provide certain information to process your request. Where permitted by law, we may charge you a fee to process your request. We may also be permitted under applicable laws to refuse a request.
Security
While we take reasonable precautions to safeguard your personal data in our possession or under our control, we cannot be held responsible for unauthorized or unintended access that is beyond our control, including hacking or cybercrimes. We also do not guarantee that our websites and applications are invulnerable to security breaches, or that your use of our Site is safe and protected from viruses, worms, Trojan horses, and other vulnerabilities.
Retention period
We will retain your personal data on our system for as long as i) necessary for the respective purpose, (ii) necessary to carry out our business relationship with you, (iii) you have consented to, and/or (iv) required for legal purposes. It is not possible to outline the various retention periods in a reasonably intelligible format under this Policy.
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In some circumstances we may anonymize your personal data so that it no longer identifies you, in which case we are entitled to retain and use such anonymized data without restriction, including for data analytics.
Use of the Site by minor
If you are a child, minor or not of legal age, please inform and seek the consent of your parent or guardian, before you provide your personal data to us. If you are a parent or guardian and you have reason to believe your child or ward has provided us with their personal data without your consent, please contact us to request for erasure of their personal data.
Updates to this Policy
We may amend this Policy from time to time without notice to you, to comply with applicable laws or as we update our data usage and handling processes. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. You can determine when this Policy was last revised by checking this section of the Policy.
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Questions, comments and requests regarding this Policy are welcomed and should be addressed to us by mail at: 81 Anson Road, 08-18, Singapore 079908; or via email to enquiries@fliconsulting.com.
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Last updated: 04 February 2020